Frequently Asked Questions

CAN I PURCHASE A GALLERY DOWNLOAD LATER?

Yes but it'll be most cost effective if you add it when you book. Gallery downloads for 30 minute sessions are a $175 add on. for 60 Minutes it's a $250 Add on. When you receive your gallery it will be available for $300. You can make your decision based on when you want to pay.

How do I access all of my session information?

Each session has it's own information located in the client portal. Whomever scheduled the session will have the login and password. The client portal can be found on my website under "Other".

How long do I have to access my gallery after the session?

What happens if someone in our group is late?

Each gallery and it's complimentary downloads are available for 30 days after it is delivered. If you do not purchase or use said downloads before that date then you will no longer have access. No exceptions so don't wait!

Make sure everyone in your party is early and ready to go by your time slot. You'll have only the 30-60 minutes booked so if anyone is late it will take over some of your capture time. However I am always able to begin capturing individuals first if needed.

Will we only get 25 images in our gallery?

In short, the answer is "no" However you will receive however many photos we can take in our time together.

Have other questions? No problem, send me an email and I'd be happy to get the answers for you!

Our session is outdoors. What happens if it rains?

We live in Michigan, we all know this means the weather is not dependable. If the weather is not looking good I will email the afternoon of the sessions. Please note that if it's a light drizzle and there is no lightning then the sessions will still take place. If postponed an alternative date will be given. If that date doesn't work then your retainer can be used towards a future session with Kara Hanes Photography.